Mohannad ElMetwaly

Resume

Mohannad ElMetwaly

Product Manager

Official title: Associate Product Manager

Rowlett, Texas

Download Resume PDF

Product Manager from pharmacy operations. Owns APIs, vendor integrations, shipping, and verification workflows in regulated digital pharmacy. ~10K Rx/day. $1.5M+ revenue from verification. ~12 engineers.

Experience

Epiq Scripts LLC

Digital pharmacy / healthcare technology

Associate Product Manager

April 2026 – Present

  • Own discovery through release on a healthcare platform for prescriber ordering, client tracking, communication, and pharmacy fulfillment.
  • Lead ~12 full-stack and QA engineers across onsite and offshore teams. Work directly with COO, CTO, VP of Engineering, VP of Product, and pharmacy operations leadership.
  • Lead API and third-party integrations connecting telehealth clients, pharmacy systems, and fulfillment — including ScriptPro.
  • Lead product work toward DEA EPCS certification (in progress, not complete). Help lead white-label direction and standalone PMS roadmap targeted for mid-2027.

Product Owner

September 2025 – April 2026

  • Led pharmacist verification workflow: $1.5M+ additional revenue; $150K+ legacy API cost reduced; $500K+ projected savings.
  • Designed and launched shipping on UPS, FedEx, and USPS, replacing a ShipStation dependency. 45%+ efficiency and accuracy improvement.
  • Improved dispensing workflows that helped reduce misfill/dispensing errors to below 1%. Supported ~10,000 Rx/day.

Pharmacy Operations

February 2025 – September 2025

  • Joined Epiq Scripts in pharmacy operations before moving into product ownership.

CVS Pharmacy

Retail pharmacy operations

Lead Pharmacy Technician

January 2021 – January 2025

  • Led technician operations across intake, processing, verification support, dispensing, fulfillment, insurance, and compliance-sensitive work.

Education

University of Texas at Arlington

Bachelor of Business Administration, Marketing · 2024

Skills

Product

  • Discovery through release
  • 0→1 workflow products
  • PRDs, stories, acceptance criteria
  • Operational outcome measurement

Technical / Platform

  • APIs as products
  • Vendor and carrier integrations
  • Error states and operational recovery
  • Workflow automation

Healthcare

  • Digital pharmacy / Rx lifecycle
  • Pharmacist verification
  • Controlled substances / EPCS readiness
  • Telehealth infrastructure

AI

  • Daily AI-assisted PM work
  • Use-case selection vs. rules
  • Human-in-the-loop design
  • No production AI shipped